Webchat message dropped and replaced by heartbeat execution on LLM Provider Error
증상
When sending a message to the agent via the Webchat UI, if the underlying LLM provider (Anthropic, OpenAI, DeepSeek, etc.) returns a fatal error (like an HTTP 401 authentication_error), the user’s message completely disappears from the UI. Immediately after, the UI gets hijacked by background “heartbeat” tool executions (e.g., gog email/chat checks).
원인
Authentication credential mismatch, expiry, or permission scope gap between the requesting agent and the target API.
해결법
- API 키 유효성/만료 확인
- OAuth 토큰 갱신: refresh token 사용
- 환경변수 확인: .env 파일 설정 검증
- 캐시된 인증 정보 삭제:
~/.openclaw/credentials.json제거 후 재인증 - IP 화이트리스트/스코프 확인
예상 토큰 절약
이 에러로 삽질 시: 약 5,000~15,000 토큰 소비 이 해결법 참조 시: 약 500 토큰
출처
https://github.com/openclaw/openclaw/issues/31552
Source: https://github.com/openclaw/openclaw/issues/31552
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