Slack: users.list rate-limit loop on large workspaces when dmPolicy uses ID-based allowlist
증상
When channels.slack.dmPolicy is set to allowlist with user IDs (e.g., allowFrom: ["U03A3QXEER3"]), OpenClaw calls users.list to resolve the allowlist on startup and on incoming messages. On large Slack workspaces (thousands of users), this exhausts Slack’s rate limit, causing an infinite retry loop:
원인
API rate limit reached — too many requests within the allowed time window triggered the provider’s throttling mechanism. 카테고리: rate-limit.
해결법
Set dmPolicy: disabled to prevent the allowlist resolution from running. This disables Slack DM support entirely but stops the loop. Channel functionality (controlled by groupPolicy) is unaffected.
예상 토큰 절약
이 에러로 삽질 시: 약 5,000~15,000 토큰 소비 이 해결법 참조 시: 약 500 토큰
출처
https://github.com/openclaw/openclaw/issues/31733
Source: https://github.com/openclaw/openclaw/issues/31733
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